Privacy Policy

The BALENS website is owned and operated by BALENS, which is the data controller responsible for the processing of your personal data.

We have adopted this Privacy Policy to explain how we collect, use, and protect information obtained through the BALENS website, and to inform you about your privacy rights. Please read this policy carefully before using the website.

We take the protection of your personal data seriously and are committed to ensuring its confidentiality and security.

Personal information we collect

When you visit the BALENS website, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and certain cookies installed on your device. In addition, as you browse the website, we collect information about the pages you view, the websites or search terms that referred you to the site, and how you interact with the website. We refer to this information as device information.

We may also collect personal data that you voluntarily provide to us, for example when you subscribe to a newsletter, fill out a contact form, or otherwise communicate with us. This may include your name, email address, location, organization, phone number, or other information you choose to provide.

Why we process your data

We process personal data only to the extent necessary to operate and maintain the website, communicate with users, and ensure the security and proper functioning of our services.

Automatically collected information is used solely to identify potential abuse, ensure technical stability, and compile anonymous statistical information about website usage. This data is not used to identify individual users.

If you choose not to provide personal data, you may still browse the website, but some features such as subscribing to a newsletter or contacting us directly may not be available.

Legal basis for processing

If you are located in the European Economic Area, we process your personal data on the following legal bases: your consent, the performance of a contract or pre-contractual steps, compliance with legal obligations, and our legitimate interests in operating and improving the website.

Your rights under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restriction of processing
The right to data portability
The right to object
Rights related to automated decision-making and profiling

To exercise any of these rights, you may contact us using the contact details provided below.

Data transfers

Please note that your information may be transferred to and processed outside of Europe, including in countries such as Canada or the United States. Where such transfers occur, we take reasonable steps to ensure an adequate level of data protection in accordance with applicable law.

Links to other websites

Our website may contain links to third-party websites that are not owned or controlled by BALENS. We are not responsible for the privacy practices or content of such external websites. We encourage you to read the privacy policies of any website that collects personal data when you leave our website.

Information security

We store personal data on secure servers in a controlled environment protected against unauthorized access, use, or disclosure. We implement appropriate technical and organizational measures to safeguard personal data. However, no method of transmission over the internet or wireless network can be guaranteed to be completely secure.

Legal disclosure

We may disclose personal data if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, ensure user safety, investigate fraud, or respond to a lawful request by public authorities.

Contact information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you may contact us by email at info@balens.me.